Artículo

Bibliometric Analysis of Studies on the Role of Social Media in Natural Disaster Crisis

Resumen

The use of social media, which adds a new dimension to communication technologies, is increasing on a daily basis, and the frequency of use is increasing, particularly during times of crisis such as natural disasters. Individuals attempt to communicate with their families and their environment during natural disasters in order to obtain information about their personal safety. Furthermore, individuals attempt to obtain or share information about basic needs such as search and rescue, first aid, food, shelter, transportation, and security. In situations where telephone networks are unable to provide services due to a surge in calls and messaging following a disaster, social media platforms offer individuals various communication alternatives and advantages. From this perspective, the purpose of the study is to highlight the significance of social media platforms in times of crisis, such as natural disasters, and to evaluate academic studies conducted within the context of this topic using the bibliometric analysis technique. In this context, the articles retrieved from the “Web of Science” and “Google Scholar” databases between 2012 and 2023 were analyzed comprehensively, and the resulting data were presented in tabular format. The results of the analysis indicate that “The Australian Journal of Emergency Management” and “Disaster Medicine and Public Health Preparedness” were the two journals that published the most articles on the topic in 2016 and 2020, and 26 studies received a total of 4,152 citations. Approximately one-third of the authors received more than one thousand citations, and the same number of quantitative and qualitative analysis was utilized in the studies. The analyses conducted indicate the existence of studies highlighting the strategic use of social media in natural disaster crises, as well as the possibility of detecting, predicting, and mapping events through the technological infrastructure employed by social media tools. These studies also emphasize the importance of social media in facilitating better content dissemination during natural disaster crises.
Bal, Feride (59517499900); Yılmaz, Emrah Sıtkı (57222865395)
Bibliometric Analysis of Studies on the Role of Social Media in Natural Disaster Crisis; [Doğal Afet Krizlerinde Sosyal Medyanın Rolü Üzerine Yapılmış Çalışmaların Bibliyometrik Analizi]
2024
10.35341/afet.1321350
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85215325865&doi=10.35341%2fafet.1321350&partnerID=40&md5=dea9554752f2e6af2e55ee3c88d09abf
Gaziantep Üniversitesi, Sosyal Bilimler MYO, Yönetim ve Organizasyon, Gaziantep, Turkey; Gaziantep Üniversitesi, Oğuzeli MYO, Muhasebe ve Vergi Bölümü, Gaziantep, Turkey
All Open Access; Gold Open Access
Scopus
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