Artículo

Bridging the theory-practice gap: a genealogical perspective on the most debated knowledge management challenges

Resumen

To address the theory-practice gap in knowledge management research, we identify the most persistent knowledge management challenges and proposed solutions over the past three and a half decades (1991–2023). Based on a systematic literature review combining a bibliometric and a qualitative content analysis, we conceptualise a genealogic (evolutionary) model to map the historical development path of three reappearing root challenges: (1) organisational antecedents to implement a knowledge-sharing culture (2) use of ICT for knowledge transfer and (3) knowledge conversion. We find that while topics 1 and 2 are established topics, topic 3 constantly renews itself by merging with innovation-related research streams. Further, our analysis reveals the general principle that the theory-practice gap opens at the end of the inception phase of a new challenge theme. We conclude that implementing artificial intelligence in knowledge management processes and fostering knowledge creation for sustainable development are the key topics for future research.
Farias, Miriam Leite (57220120696); Alcoforado, Daniela Gomes (57219166657); Patriota, Verônyca Kezya Santos Sousa (57226809061); Palha, Armando Perez (57226815268); de Souza-Leão, André Luiz Maranhão (55337966500)
Qualitative research in marketing: Overview of the Brazilian scientific production from 2010 to 2019
2021
10.5585/REMARK.V20I3.16603
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85112740906&doi=10.5585%2fREMARK.V20I3.16603&partnerID=40&md5=73a94c0f1af4b927cbabea86a79be751
All Open Access; Gold Open Access
Scopus
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