Artículo

Governance and performance of Information Technology projects in Colombia

Resumen

In this research, the performance of Information Technology (IT) projects was analyzed, evaluating if they meet the schedule, budget, objective, and customer satisfaction. A study by the Standish Group reported that for the period 2015-2020 only 35% of the projects were successful [1]. An exploratory methodology based on bibliometric analysis was used and it allowed to know global trends related to governance and project performance. Also, a quantitative methodology was implemented for structuring the model of factors and variables. With the information obtained from the Colombian universities, a factorial analysis was carried out and a statistical model of linear equations was built that characterized the behavior of corporate governance, IT governance and project performance. As a result, a governance alignment model was created, which will help to improve decision-making, deliver value, and increase the efficiency of IT project management.
Lizano-Mora, Henry (57222548433); Palos-Sanchez, Pedro R. (57193833640); Aguayo-Camacho, Mariano (57193831139)
The evolution of business process management: A bibliometric analysis
2021
10.1109/ACCESS.2021.3066340
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85103151266&doi=10.1109%2fACCESS.2021.3066340&partnerID=40&md5=1c33c408adbab0bc0582c2eecab4f675
All Open Access; Gold Open Access; Green Open Access
Scopus
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